Product Conditions

At DMG Electronics, we source consumer electronics from a variety of suppliers and liquidation companies and buy from major electronic stores warehouses like Best Buy and Costco. We buy bulk loads of customer returns, store displays, and shelf pulls. All of our products are 100% Authentic name brand consumer electronics. We inspect, clean, and test every product for functionality and authenticity.

In that moment of the process, each product is assigned a specific condition type according to its current state. We identified 3 main types of product conditions: New, Open Box, and Used. The majority of our products are Open Box some are Brand New, and Used. We take actual pictures, we also use stock photos which are mostly for new and Open Box products. Make sure you read each product description on further details on the products condition. On the listing form, you can choose from one of several preset product condition options, which vary depending on the category that you list your item in.  Find out what each product condition means in a particular category by reading our list below ⤵





  • Brand new 

  • unopened

  • unused

  • undamaged item

  • in sealed retail box 

  • Packaging should be the same as what is found in retail stores 

( See item description for full details of condition )

 Open-Box :



  • An item that is in overall good condition
  • Open box not sealed 
  • The item may be lightly used but in like new condition 
  • The item may be missing the original packaging 
  • May be missing accessories 
  • May have minor defects due to handling such as small scratches and dents 
  • Some of these items are just like new, while others might have slight wear or cosmetic damage and are discounted accordingly.
  • Open-Box products are often unused returns, or demo models from retail locations that just can’t be sold as “brand new” anymore. Some of the products may have never even been powered on, but have merely been removed from their packaging at some point. As a result, these products are heavily discounted even though you can expect them to function as if they were new.

( See item description for full details of condition )




  • An item that has been used previously 
  • Has signs of wear 
  • May have defects, scratches, and dents 
  • May have been a store return that has been used for an extended time 
  • Will not come in retail box 
  • May not come with accessories 

( See item description for full details of condition )