Shipping Policy
We ship with The United States Postal Service, UPS or FedEx to all of the United States Monday-Friday Central Time (CT). Orders may be shipped First Class if it is under 16 Ounces. Orders weighing more than 5 pounds can be shipped by FedEx or UPS. Most of the orders however, are shipped using the USPS First Class and Priority Service.
We Ship to some international areas Contact Us for more details.
Services that we use
Typically 2-5 Business days.
1-3 Business Days.
FedEx Ground/Home Delivery
1-7 business days.
FedEx 2-Day Shipping.
2 Business Days.
Lost, Damaged or Undeliverable Packages
Damaged During Transport Please be aware that at times items may get damaged during transport. This is out of our control we have no control over what happens to packages in the carriers hands. However, you can let us know and we will work with you to resolve the issue.
Lost Packages occur due to the postal service loses packages regularly however it is not common. So, even if they have a 99% rate of accuracy that would still mean they lose 1.5% of a billion packages. That is a lot of lost packages so don't be surprised if yours is one of them. In this case, we will work to file a case with the Post Office on your behalf and work with you to get a replacement if it is proven the item was actually lost.
Undeliverable or Wrong Address items is the buyer's responsibility to enter the correct address during the ordering process. We use an automated system and the address provided by the customer is the exact address the item will be delivered too. If an order gets returned back to us we may cancel your order in full unless you contact us to repay for the postage lost. If you realize that an address is incorrect you can message us directly to have it changed before shipment. Or if you realize after shipment, then we will try to work to get the package intercepted for you but it may cost you money. There is usually a charge from the Post office for this intercept service.
You can Track your package with the tracking Number provided to you. You should receive tracking information in your email or you can go to order details in your account.
Our shipping policy is we ask all our customers to allow 5 business days for all orders to be processed and taken to the local Post Office, UPS Office, or FedEx Office. We ship Monday-Friday Central Time (CT). Once the ordered has been dropped off at the local Office your package can now be tracked from tracking information that will be uploaded to your email address. For First Class shipping please allow up to 5 business days for the item to arrive at your location after the item has been shipped. For Priority shipping please allow up to 3 days for the item to arrive at your location after the item has been shipped. If there are any issues in the delivery of your purchased item please Contact us to inform us of the issue and we will provide a solution.